The Team

Who We Are

Connie M. Agerton, CMPE

Director, Augusta University Care Business Operations

Connie currently serves as our President and has been a part of CSRA MGMA since 2004. Connie graduated from Augusta University with a Bachelor of Business Administration and a minor in Accounting. She is also a member of the GA and National Chapters of MGMA and earned her Certified Medical Practice Executive in 2020. Connie has spent the last 30 years working in health care in different roles from government, private practice, hospital practice to currently managing the community care clinics for Augusta University within the CSRA. When not working, Connie enjoys her Georgia Bulldogs and being on the lake or at the beach.

President

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James A. Mumford, MHSA, FACHE

Administrator, Pediatric Partners of Augusta, LLC

Jim has had the opportunity to serve in executive roles with pediatric and women’s hospitals and practices throughout his 30 years in healthcare administration.  He earned a Master’s Degree in Health Services Administration from Xavier University in Cincinnati and graduated Cum Laude from St. Meinrad College in St. Meinrad, Ind., with a Bachelor of Arts degree in Arts & Sciences.  He faithfully and honorably served our country as a Medical Technician in the United States Air Force and is a long serving Fellow of the American College of Healthcare Executives.  Mumford serves on the Board of Directors for the Ronald McDonald House Charities of Augusta and The American Red Cross.  He is a recipient of the Air Force Achievement Medal, Air Force Good Conduct Medal and the Air Force Inspector General’s Medical Service Award.  He enjoys yard work, reading, and spending time with his family.

Past President

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Lauren Neville

Director of Administrative Services, AU Health Systems, Inc.

Lauren currently serves as Treasurer of CSRA MGMA and has been a member of the organization for 20+ years.  She is employed by AU Health System as Director of Administrative Services in the Human Resources Department for 29 years.  She serves as Treasurer of Hephzibah Baptist Church and loves spending time with her 3 grandchildren (ages 7, 2 and 2 weeks). Her other hobbies include a herd of 16 goats, a donkey and a rooster!

Treasurer

Claire Shivers

Practice Administrator, Oral Surgery of West Augusta

Claire was born and raised in Camilla, GA.  She graduated from the University of Georgia Terry College of Business with a degree in Business Administration.  She has been the Practice Administrator for Oral Surgery of West Augusta (formerly Drs. Peacock and Rafoth, P.C.) for the past 26 years. Claire joined the CSRA MGMA organization in 1996 and has served on the board for over 20 years.  She is also a member of the Georgia Medical Group Management Association, the Society of OMS Administrators, the National and CSRA Chapter of the American Association of Dental Office Management and an Allied Staff Member of the American Association of Oral and Maxillofacial Surgeons. She and her husband live in Evans and have three daughters.

Communications Chair

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Pam Shivers

Applications Administrator, MCBS, LLC

Pam joined CSRA MGMA and GMGMA in 2001.   She has served on both boards in the past and is currently serving as the CSRA MGMA Sponsors and Program Chair.  Her professional role is an Application Administrator at MCBS where her responsibilities include implementing and managing MCBS’ billing software. Pam received her BS in Business from Southern Wesleyan and has over 30 years of experience in health care.  Her experience includes practice management, coding, credentialing and provider enrollment, and billing software and EMR implementation. She received her CPC in 2002 and is an active member in AAPC.   In 2008 and 2009, she served on the committee to help establish CMS EHR Demonstration Project in GA through DCH Office of Health Information Technology and Transparency.  Pam has presented at two national ACP annual meetings and has a video presentation of her experience with the implementation of EMR for the Medical Association of GA.  She lives in North Augusta, and is married to Bill Shivers and they have two boys, Hunter and Dalton.

Sponsors & Programs Chair

Jennifer Finley

Administrator, ASG

Jennifer Finley has been a Practice Administrator with Augusta Surgical Group since 2013 and has been a nurse for 28 years.  Jennifer is married with three children. When she’s not at work you will find her cheering her oldest daughter on the softball field.  Jennifer’s hobbies include spending time on the lake with family and friends.

Membership Chair

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Pamela Mazur, CPC

Coding Manager with MCBS, LLC

Pamela has over 22 years of experience in the healthcare industry in the areas of Medical Coding and Billing, Coding, and supervising various areas in the medical field; with the last 16 years in Pediatrics at Augusta University.  She has also taught Coding as an Adjunct at Augusta University for 7+ years. Pamela joined MCBS in November of 2021 as the Coding Manager where her responsibilities include recognizing revenue enhancement opportunities by ensuring the accuracy and proper capture of charges. Her passion is continuing to educate herself, the coders, and physicians.  Pamela is a Certified Professional Coder and a member of various professional organizations, the American Academy of Professional Coders, Radiology Business Management Association (RBMA)and both a local and state member of the CSRA MGMA/MGMA association.

Secretary

Jimel Carpenter, MS,CNMT,NCT, RDMS, RT(N)

Advanced Heart Failure and CV Research Program Administrator, Piedmont Augusta

Jimel Carpenter is a native of Augusta, Georgia, and has been a part of the local healthcare profession for more than 25 years.  Jimel attended Georgia Institute of Technology, and completed both his Nuclear Medicine Technology training and BS in Radiologic Science at The Medical College of Georgia. He later completed an MS degree in Healthcare Management through Troy University. 
Mr. Carpenter has contributed to a number of scientific publications. He has made presentations and led workshops at local, state, and regional level Nuclear Medicine Technology meetings.  At a national level, Mr. Carpenter served as a member of the Nuclear Medicine Technology Certification (NMTCB) Board of Directors, including being elected as its chair. Jimel is currently serving on the Intersocietal Commission for the Accreditation of Nuclear Labs (ICANL) Board of Directors, and the University Hospital Community Foundation’s Board of Directors. 
Jimel assumed the role of manager for the University Hospital Advanced Heart Failure clinic in 2016. In 2018 he was named the Program Administrator for the Advanced Heart Failure Program, which includes a physician practice, outpatient heart failure clinic, mechanical circulatory support program (LVAD), and remote fluid monitoring programs. 
   Jimel has been married to his wife Elaine for nearly 23 years. They are the proud parents of two successful young men Justin and Joshua. The couple is also active in their church, and the local arts community. 

Social Media Chair

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Vacant

President Elect

Interest in becoming the next President? Contact us here or at our next meeting for more information!

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Vacant

Member at Large

Interest in becoming the Member at Large? Contact us here or at our next meeting for more information!